Outset is revolutionizing how companies learn from their users. Our AI-moderated user interview platform delivers deeper insights than traditional surveys, bridging the communication gap between businesses and their customers. Using industry-leading real-time voice-to-voice technology and a custom, in-house Large Language Model, Outset enhances user interviews, minimizes latency, and ensures exceptional user experiences.

As part of the next generation of AI-driven customer research, Outset is building the infrastructure that empowers teams to truly understand their users. By addressing the complexities of real-time data streaming, analysis, and classification, Outset enables companies to accelerate product development, improve user satisfaction, and drive smarter strategic decisions.

About Outset

Outset is building the better way to do research: AI-powered user interviews. Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Outset is funded by some of Silicon Valley’s top investors (Y Combinator, Adverb Ventures, 20sales, Matrix Partners, Jack Altman, Ryan Hoover, among others) and recently raised our series A of 17M led by 8VC. We are located in the heart of San Francisco’s Financial District. We are a tight-knit team of 15 serving some of the world's largest enterprise customers.

🤔 The Solution

We’ve created an end-to-end, AI-moderated research platform that conducts deep-dive interviews with participants to understand user experiences, evaluate concepts, and test designs. Our AI synthesizes conversational data, delivering precise, actionable insights.

Our customers complete hundreds of interviews in hours, dramatically accelerating research cycles and enabling unprecedented data scale. Outset leverages proprietary infrastructure built upon leading language and voice AI models.

We are customer-driven at our core.

👋 The Role

As an Enterprise Account Executive at Outset, you will:

• Own the full sales cycle from prospecting and qualification through negotiation and close.

• Build and maintain relationships with key enterprise stakeholders, including senior executives and decision-makers.

• Clearly articulate and demonstrate the value proposition of Outset’s AI-powered research platform.

• Collaborate closely with the founding team to refine sales processes, identify market opportunities, and drive strategic growth.

• Exceed revenue goals by identifying, nurturing, and closing enterprise opportunities.

• Work cross-functionally with product and customer success teams to ensure customer alignment and satisfaction.

💪 Skills/experience required:

• Proven track record successfully selling complex SaaS solutions to enterprise accounts

• Demonstrated success navigating enterprise sales cycles, managing negotiations, and closing significant deals.

• Strong relationship-building skills with senior-level decision-makers and executives.

• Excellent communication and presentation skills; ability to articulate complex products clearly.

• Self-starter mentality, with the ability to thrive in a fast-paced startup environment.

• Bonus: Experience selling SaaS products within similar or adjacent industries (research, analytics, AI).

NOTE: This role may involve travel up to 40% of the time.

Actual compensation packages are based on various factors unique to each candidate, including skill set, depth of experience, and certifications. In addition to cash compensation, all full-time employees receive an equity compensation package.

Benefits:

• Unlimited PTO and company holidays

• Commuter benefits

• Comprehensive health, vision, and dental insurance

• 401(k) plan

• Free lunch

• In-office snacks and meals provided when working late

Outset is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, free from discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

Compensation Range: $200K - $250K